Transparent Property Management Fees

Management Fee

7.9% of rent collected + GST
Minimum fee of $37.5 + GST Weekly

Our management fee includes all services needed to deliver an exceptional property management experience.

Our management fee of 7.9% + GST is for unfurnished properties. If your property is furnished, we charge an additional 1% + GST to cover the extra time spent. The management fee covers these services:

Regular communication and planning sessions with you
Daily monitoring, collection of rent to our trust account, and arrears management
Twice monthly payments to you with a detailed monthly statement
Year-End statements and access to our landlord portal
Handling tenant enquiries, education and resources, and 24/7 emergency coverage
Arranging and managing repairs and regular maintenance on your behalf
Assisting with project management for insurance claims
Resolving tenancy arrears and breaches with Fast Track and mediation - Application fees are initially charged to you, then recovered from the tenants after a successful claim
Completing rent reviews on a regular basis
Managing bond negotiations, cost estimates, and refunds

For the vast majority properties this is all you'll ever need. We can also provide help for occasional tasks which occur very rarely. Example of these tasks include:

Tenancy Tribunal court hearings
Attendance at Body Corporate meetings
Complex fixed term renewals or owner-requested fixed term breaks
Assisting with the sale of the property
Other tasks on request

We can assist with these occasional tasks at our hourly rate of $95 + GST per hour.

Inspection Fee

$60 Per Inspection + GST

All types of inspections are covered by our standard inspection fee:

A very detailed ingoing inspection and digital report with hundreds of photos, video walkthrough, and a detailed commissioning report
An initial inspection four weeks after the start of the tenancy with photos and video
Routine inspections four times per year at regular intervals with photos and video
14 day breach re-inspections and abandonment inspections as needed, and where supported by the Residential Tenancies Act
Final inspections with a detailed photo-by-photo comparison with the ingoing inspection and full testing

New Tenancy Fee

$580 Per New Tenancy + GST

We cover a lot with our new tenancy fee too. Here's where we stand out compared with the industry standard:

Free credit checks

Allowance for small cleaning & maintenance jobs

Complimentary Meta campaign valued at $250 + GST

Our new tenancy fee covers:

Enrolment into our Allegiance Guarantee scheme for eligible properties
Organising advertising on TradeMe, and social media channels
A complimentary Facebook advertising campaign
Managing applicant enquiries, viewings, and negotiations
Providing our tenants with pre-departure feedback during viewings
Background and reference checks on each tenant
Free multi-bureau credit checks
Drafting a comprehensive tenancy agreement
Ensuring our new tenants move in smoothly with our Warm Welcome service
Collecting and lodging the bond with Tenancy Services
Cleaning or minor maintenance jobs of up to 30 minutes between tenancies we manage
A comprehensive tenant induction supported with educational materials

We recommend advertising on TradeMe with a premium listing to create maximum exposure. The cost for this is currently $125 + GST and is on-charged to your account.

Digital Marketing

$325 One-Time Cost + GST

The marketing investment is a one-time cost to prepare marketing materials for your property. These marketing materials can be used for each tenancy changeover going forward.

Engaging a professional photographer to take high quality photos
Our in-house videography service and video editing
Floor plan creation with a professional render
Creating a bespoke manual customised to the appliances at your property

We can also arrange extra services such virtual staging or additional marketing such as signboards if required.

Compliance

To reduce risks for both of us, we will arrange annual smoke alarm testing. An asbestos survey is required if your property was built before 2000.

Annual smoke alarm testing costs $109 + GST per annum and is required to ensure smoke alarms comply with NZS 4514.
The cost of a one-off asbestos survey can vary depending on the type of survey required. Worksafe requires property owners to identify asbestos if work is being carried out at the property.

Property Management Fees

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