Because we've been where you are, and we are on your side.
In the past, we've rented out our own family home and hired external property managers. We understand how important it is for the rent to come through and for the home to be kept in good condition.
Having gone through the pain ourselves of dealing with rent issues and repairing damaged rentals, we want to protect our landlords and property owners from suffering the same fate.
It's this mission inspired us to start both our initial property management business and Allegiance. Today we continue to challenge industry practices to provide better outcomes for landlords.
We've detailed some of our key differences below, with the aim of changing the Dunedin property management industry for the better.
Our Allegiance Universal Guarantee can cover an amount equivalent to four weeks' rent over and above the bond for tenant debts to you.
Allegiance is the only firm offering a guarantee of this nature within the Dunedin property management sector. We're able to offer this guarantee to showcase our excellent tenancy selection, inspection, and education processes.
Our guarantee is more than a standard rent guarantee, and covers all tenant debts to you except for exemplary damages. Our guarantee can cover include rent arrears, damage, cleaning, insurance excesses, and more. With the broader coverage of our guarantee you can enjoy a stress-free rental journey.
Professional photos along with a clean and tidy property make a lasting first impression and attracts a wide applicant pool. We work with a number of top quality Dunedin photographers who can take excellent photos of your rental at short notice.
We'll also create floor plans for your property to highlight positive aspects of your rental. Larger homes in particular benefit from a clear floor plan which outlines the size of living spaces and the number of bedrooms.
We'll create a video of your property so applicants can view your rental virtually from home. This is especially important during the colder months where in-person viewings become difficult.
For out-of-town applicants, we'll complete a tour and interview through Zoom to guide them through the property and answer any questions. This is supported with specialist clauses on our tenancy agreement to reduce the risk for both parties.
For a deep dive on how our rental property marketing can reduce your vacancies, you can read our article How Dunedin Landlords Can Reduce Vacancy Periods on our resources page.
Tenancy Practice Services (TPS) are our legal counsel and data supplier. This gives us access to over 80 background check databases. We're also one of the few Dunedin property management companies using multi-bureau credit checks.
Our reference checking process protects your property with multiple anti-fraud measures. We'll also complete a financial assessment to make sure the property is affordable long term.
We'll complete Multi-Bureau credit and TPS background checks
A financial assessment and multiple anti-fraud proprietary checks are completed
We authenticate supplied references and complete detailed reference interviews
Our viewings are run in small groups, allowing us to meet pets and chat with applicants
Out of the tenants we've selected, we’ve had five Tribunal court hearings over seven years for a portfolio of 100+ properties.
We’ve won 100% of Tribunal cases we have been involved with, including rescue missions for private landlords.
We emphasise respectful relationships. We've never had a tenant lodge a Tribunal complaint against us in our entire operating history.
We're part of an industry association with an independent 3rd party complaints system, trust account requirements, and a code of ethics.
We cover Dunedin City and all surrounding suburbs. Our area of coverage is outlined below:
• To the north, we manage properties up to Port Chalmers and Leith Valley
• To the east, we cover out to Shiel Hill in the Peninsula
• To the south, we cover down to Mosgiel and East Taieri
If your property falls outside this area please contact us, we may still be able to help but a travel charge may apply.
We provide property management services for all residential properties under the Residential Tenancies Act. This includes units, houses, home & income properties, townhouses, apartments, and lifestyle blocks.
We ask for a minimum initial commitment of 12 months. This covers our costs associated with the tenant placement, and gives everyone enough time to settle into the property and resolve any repairs or maintenance needed.
As your property agent, the main things we ask for are to provide sufficient allowance for maintenance, undertake smoke alarm testing, comply with the law, and recognise that residential landlording is a regulated sector.
Yes. Our Trust Account is both operationally and legally separated, with no parties including our bank having a claim over the trust funds. You can find our more about how we operate in our about us page.
"I have had the pleasure of using Jimmy as property manager for one of our properties, and they have been absolutely amazing. Their exceptional customer service and attention to detail have made the entire experience seamless and stress-free."
Linda Wysocka (Landlord)
"Jimmy Ho is the best property manager that we have experienced in 25 years of property investment. Exceptional service, communication, knowledge. You won’t find a better option!"
Tracy Dyson (Landlord)
"I learned a lot from Jimmy Ho in my early days in property management, He was honest, hardworking, knowledgeable, and a successful property manager. I wouldn't hesitate to let the rental property be managed by Jimmy."
Raj Bhonsle (Business Owner)
Receive an independent and unbiased rental appraisal for your property or new purchase within one working day, along with our info pack.
Phone now to speak with us directly, or if you'd like us to call you back, send us a text, or email and we'll contact you as soon as possible.